Sessions

Open and Exhibition Day - 13th September 2011

Day 1 at LEARNING LIVE is free to attend but all attendees must email Marlene Hinkson mhinkson@iitt.org.uk to confirm attendance.

Focus Sessions (3.00pm – 4.00pm)
to register for any of the sessions on day 1 please e-mail dshepherd@iitt.org.uk

Rapid eLearning Workshop

Our rapid eLearning workshop is full of tips and tricks to help you rapidly create professional eLearning lessons for your workforce. We will arm you with the resources and theory to put our formula into practise in your own eLearning environment.

During the workshop we will walk you through a list of steps to enable you to create, edit and deploy a fully functional lesson, without the need for any specialist programming skills, and you will be able to take the completed lesson away with you to use when you are back in the workplace.

The new icons in e-learning: repurpose generic e-learning resources 

Learn how you can now repackage, tailor and bespoke Jenison’s generic elearning resources to meet your organisations specific learning & development needs.

This session will highlight how easy it is to take one of the titles from the Jenison library of resources and show you how to:

• Insert your existing video & audio assets
• Create questions and information slides to test knowledge and understanding
• Add resources and collateral to underpin the learning outcomes of the resource
• Enhance the integrated reflective Mirror feature to modify learner’s behaviour patterns

Conference & Exhibition Day – 14th September 2011

The conference features an opening Keynote Address from Lord Robert Winston and 15 conference focus sessions.
Whilst the Keynote Session addresses all delegates, you can choose your own Conference Sessions from the various streams. Note that focus sessions are strictly limited on numbers so bookings are on a first-come, first-served basis.

Conference Sessions document: You can download a PDF of the Sessions here: The LEARNING LIVE Brochure.

KEYNOTE PRESENTATION

CONFERENCE PROGRAMME

CONFERENCE SESSIONS

KEYNOTE ADDRESS

The human brain and learning
Lord Robert Winston
Truly a ‘Renaissance Man’, Professor (Robert) Winston is a doctor, scientist, politician and television presenter. For some years, Professor Winston has been Chancellor of Sheffield Hallam University and has recently been appointed Chairman of the Council of the Royal College of Music.

In the field of politics, Professor Winston speaks regularly in the House of Lords, particularly on science, education, medical ethics and the arts. He is chairman of the House of Lords Select Committee on Science and Technology.

Professor Robert Winston’s keynote explores how the brain works and the implications for those in learning and development. He will begin at the beginning – examining how the brain evolved to think, learn and communicate. Drawing on scientific research, including the use of the latest scanning technologies, he will show how the brain uses multiple pathways to learn and reveal the vital role of the memory in this process.

Always engaging and sometimes provocative, Professor Winston will focus on the practical in this opening keynote, looking at techniques to make best use of the natural ways adults learn, including the vital role of emotion.

TRACK A – LEARNING DELIVERY

Chaired by Nicola Pye, Ernst & Young

A1: Building true blended learning for business impact
Kathy Morris, , Head of Global Leadership Development & Core Capability, Royal Sun Alliance Group
Kathy Morris has been working with large global organisations in the L&D industry for over 15 years.  Her expertise is in the innovative use of available resources and development solutions to meet the challenging requirements of an international audience, to enhance learning and help businesses facilitate change and growth through effective development of their leaders. 

Good learning programmes have always been blended – putting together the best media for the greatest impact, rather than relying solely on classroom instruction, mentoring or e-learning. But how do you ensure your blended learning really works and is it possible for those programes that traditionally have been purely face to face? Join Kathy Morris in this interactive session as she examines good practice in this field and examines in detail one of the leadership development programmes she has in place at Royal Sun Alliance. 

• Building a programme for the long-term
• Incorporating action sets and project-based learning
• Truly blended classroom with pre- and post- training activities
• Using social networking behind the company firewall

A2: Using Practical Tools for Smarter Training
Julie Wedgwood, Juliewedgwood.com
Julie has over 25 years’ experience of teaching and training across a wide range of industry sections. Julie specialises in turning the theories and strategies developed by leaders in the L&D industry into practical real world solutions that harness learning technology to help organisations, trainers and learners to learn and work smarter. Julie is a Fellow of the IITT and is a member of the IIITT Advisory Board. 

In this session Julie will introduce a range of learning technology tools and techniques that she has been successfully using for blending and e-learning design.  Expect to be surprised and delighted by what is shared, not only because many of the tools are free but because they are simple to use and will add value to any training provision. Julie will share examples of how she uses each tool as well as demonstrate them in action.

• Audience voting using mobile phones*
• Getting podcasts accepted as valid learning media
• Sharing tools for learning evidence collection
• Introducing social media curation tools
• A rapid roundup of free resources and templates 

*Please bring your mobile phone with you to the session!

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A3: Developing your Learning & Development Department
Sarah Lindsell, PwC LLP
Sarah Lindsell is Global Head of Learning Technology for PricewaterhouseCoopers, working at both a global and territory level consulting on strategy, and how best to accelerate the adoption and maximize the value of learning technology within the organization.

PwC has a structured approach to developing its L&D staff. This goes beyond simply ensuring that trainers are trained. It involves taking members of the team through a series of four streams in a well-laid-out framework of development. The approach is based on Charles Jennings’ 70:20:10 model, with much of the work being based on real-life assignments, while not ignoring the importance of formal instruction. Join this session to understand how the PwC Academy has put the theory of learning into practice and consider how to systematically develop your own department, including: 

• Defining the core skills needed in learning
• What roles does an L&D department need?
• Giving senior members the responsibility to coach
• Building achievable assignments
• Sharing good practice outside the department

TRACK B – LEARNING STRATEGY

B1: From managing and controlling learning to enabling and supporting it
Jane Hart, Centre for Learning and Performance Technologies
Jane Hart is a Learning & Performance Consultant who currently focuses on helping organizations introduce social media into their learning and performance support initiatives.  Jane is the Founder and CEO of the Centre for Learning & Performance Technologies and author of a number of blogs including Jane’s Pick of the Day and Social Media for Working and Learning

The way we learn at work is changing. The widespread availability of social media gives everyone access to people and information to support their own as well as their team’s learning, performance and productivity. This does not replace formal learning, nor should it be seen as a threat to workplace learning professionals. Rather it is a huge opportunity to be embraced – we need to move from directing learning to facilitating it, from creating content to making sure it is available. The new world of learning at work will be exciting and challenging. In this session Jane Hart will examine:

• How workplace learning is changing
• The new role of the L&D professional
• 5 categories of social learning
• Tools and systems to support this new approach
• Practical examples and next steps

B2: Workplace learning: a major L&D challenge
David Wilson, Managing Director, Elearnity
David Wilson is one of the leading authorities on e-learning and learning innovation within Europe. A major commentator on the e-learning industry since its inception, David is a strategic advisor to many major corporate and e-learning organisations, and is the author of over 130 research papers and articles on e-learning and learning innovation.

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B3: Building a true organisational learning culture
 Dr Genny Dixon, Head of Research, Towards Maturity
Your organisation’s culture makes up the unwritten rules of the workplace. These rules play a huge part in determining the success or failure of any learning initiative. Drawing on the very latest, unpublished research from Towards Maturity, and illustrated by practical studies, this interactive session will help you identify how to work within with your organisational culture so that you and your learning programmes can be successful. The aim: ensuring that you and your learning become an integral part of the culture, not just another initiative.

Learning Live 2011 sees the launch of the 2011/12 Towards Maturity preliminary benchmark results. This session will help you under the very practical ways you can put them to use. 

• The culture of learning and the culture of work
• How to work with your culture, rather than fighting it
• Recognising why learner engagement may fade, and how to tackle it
• What can you change and what can’t at work
• How stake holders influence learner engagement fit together

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TRACK C – FOCUS ON TECHNOLOGY

 C1: Getting the most from the learning technologies you already have 

Every one of us has at some point been guilty of being blinded by the latest ‘must have’ learning applications. They may be useful, but you probably already have a range of learning technologies in your possession that you’re not exploiting to the full. In this interactive session, Craig Taylor explores how some of the technologies commonly available in every organization can be used to deliver, support and sometimes even track learning – often without spending a penny.

• Creating YouTube channels just for your learners
• Sharing presentations, slide casts and more with SlideShare
• The often overlooked power of text messaging
• The learning applications of LinkedIn and other ‘non-learning’ tools
•  Easy, low-cost editing of audio and video

C2: The IT toolkit for a learning organisation
Mark Berthelemy, Senior Consultant / Learning Solutions Architect, Capita Learning & Development
A carpenter would never try to bang in a nail with the head of a screwdriver. Similarly, as learning professionals we need to have at our disposal a range of tools to use for different scenarios. This workshop will look at the range of software tools needed to support a modern training organisation, focussing on key processes such as:

• Maintaining effective customer and supplier relationships
• Managing face-to-face and online delivery of formal events
• Forecasting and monitoring revenue and costs
• Providing learners with access to up-to-date resources
• Supporting informal learning

We will consider the advantages and disadvantages of multi-purpose and best-of-breed tools. It will be a highly interactive and discursive workshop, supported by a set of pre-workshop resources.

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C3: Using immersive environments and virtual worlds for learning impact
Sarah Frame, University of East London
Sarah is currently Director of UELconnect at the University of East London. UEL is a leading UK provider of undergraduate and post graduate distance learning. Sarah has a significant track record at a senior level within education, working in both the private and public sectors.

In this session, Sarah Frame looks at how it is possible to use technology to take learners beyond show-and-tell and into another world. Immersive environments provide students with a set of scenarios they can interact with, while virtual worlds such as Second Life go one step beyond, providing an entire three dimensional world for them to learn in. In this session, Sarah explores the uses she has made of both environments, and examines some of the key questions around them, including: 

• When to use learning environments – and when not to
• Lessons learned and pitfalls to avoid
• The learner’s experience explored in detail
• Practical examples of good uses of these environments
• The key questions of cost, development time and maintenance

TRACK D – FOCUS ON ENGAGEMENT

D1: Designing social learning to get people involved
Ben Betts, International Digital Laboratory, Warwick University

Ben is also a Research Engineer at the International Digital Lab, Warwick University and a board member of the eLearning Network.

• Why going social is not an option
• Why carrots and sticks don’t work
• Self-determination theory and motivation
• How gamification can be useful
• What Monopoly money can teach us about value_

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D2: Getting beyond instruction for true learning engagement
Chris Atherton, School of Psychology, University of Lancashire
Chris Atherton is an applied cognitive psychologist and lecturer based at the University of Central Lancashire in Preston. Chris comes from a background of using brain imaging to understand visual object recognition; her current research and practice explores the use of visual tools in an educational setting, with the aim of maximising learning and attention.

As learning and development professionals, we’re increasingly aware that content dumps – whether they are face-to-face or delivered through e-learning – just don’t work. And yet much of our work consists on providing information and expecting people to learn it. So what can we do? The answer, according to psychologist Christ Atherton, is to understand how the brain functions, and to work with it for best effect. Whether it’s story telling, vivid context or the power of emotion, the brain is hard-wired to learn. We just have to know how to tap into it.

• What makes is possible for people to learn?
• ‘Extreme’ learning – are memory masters any different from the rest of us?
• Why the brain is set up for narrative – and how to use it
• Building cognitive fluency in  your learners and your learning
• ‘Image information’ and how to provide it.

D3: How attractive learning leads to engaging content
Neil Lasher, Trainer 1
Are we too concerned in L&D with engaging our learners? Neil Lasher thinks we may be. Too often we obsess over the need to create engagement with training materials and only then consider how to make them attractive. Neil contends that it is better to do things the other way around. Meet the learner’s expectations (or exceed them) in design and engagement will naturally follow. Almost certainly you have already being doing much of this intuitively up to now. Join this session to understand better what you’ve been doing right, and ensure that you’ll be able to do it right every time in the future. The collaborative session will include: 

• Understanding what makes learning attractive
• What ‘engagement’ really means
• The sometimes surprising results of research in this field
• Moving to a theory-grounded planning content creation

 TRACK E – FOCUS ON THE BUSINESS

E1: Delivering large, complex training projects on time and budget
Geoff Segar, Sodexo UK
Geoff Segar has been designing and delivering successful training programmes for large, blue chip organisations across Europe and North America for 20 years. Having worked in both SAP Training and Change Management consultancy for a decade and subsequently as in-house Training Manager for a number of large multi-national companies, Geoff has a wealth of experience to share and unique insight into to what drives success in the field of work based learning.

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E2: Creating learning success through great communications
Tessa Roff, Training & Recruitment Manager, Nationwide Building Society
Tessa has held a number of key roles throughout her career. In her current role Tessa is responsible for the design, delivery and evaluation of a range of training solutions, as well as the induction of over 500 new employees a year. Tessa’s team won the Gold award for the Staff Development Programme of the Year at the 2011 IITT Awards.

How do you ensure that your entire organisation is ready to support your learning programme? Not by writing your courses and then waiting for the delegates to turn up. In this session, Tessa Roff explains the approach that won the Nationwide Building Society the IITT Staff Development Programme of the Year. Central to their success was their use of communications:

• Why good communications is about more than sending emails
• Managers – the crucial element in engagement
• How communications styles vary – and how to choose the right ones
• Ensuring your offerings fit your learners
• Generating top-level support for your training programme, and showing it

  E3: Moving from ‘trainer’ to ‘performance consultant‘
Nigel Harrison, Independent Chartered Business Psychologist
Training is not the problem – it is a method and possible solution.  Trainers can be manipulated  by well meaning line managers who jump too quickly to an easy solution that incidentally takes the spotlight off them, they do not need to deliver and do not need to change!

• What is Performance Consulting?
• How to re-position yourself
• How to quantify performance gaps
• The main obstacles to success
• The skills that a trainer needs to adopt the approach